Highlight

You always remember your first — whether it is a car, love, or … a venture capital investment.

Today, Highlight announced its new 2.0 version as well as news that they’ve partnered with DFJ as lead investor in their Series A round. I’m excited to share the story about how I found and made my first investment at DFJ. But before you read further, take a moment to download Highlight 2.0  to try a smarter and more polished experience than ever before. The team would love your feedback. You can learn more about all that went into Highlight 2.0 on their blog.

Earlier this year, when I moved over to Sand Hill Road from Hacker Way, everyone said I should blog. You know, to get my ideas out there and create a brand. While I’m still working to find my voice and pace, it is fun to write, share thoughts, and connect with new people around the mobile ecosystem. But, if you would’ve suggested those posts would lead me to my first investment, I wouldn’t have believed you, even though several great VCs have talked about sourcing great deals by blogging.

An old friend, David King (CEO of Blippy), read my first post, and shared it with Highlight’s CEO Paul Davison. I’d long been interested in location-based applications and had kept an eye on Highlight as a result. So, I was very excited to meet Paul when he reached out. We clicked in our first conversation. Right there, I knew I wanted to work with him and his team. We all spent a lot of time together, going through all aspects of Highlight’s engagement data, their consumer brand, the mobile a/b testing frameworks they’d built, and their long term vision.

There are, of course, reasons *not* to do this deal, as with many deals. There are still questions around the space: Are we too early? Do people prefer to stay private? Do we really want to build a sixth sense around us? But just as there are reasons not to do a deal, there are reasons to move forward, quickly. Paul and his team, their collective product and industry vision, their steadfast commitment to the product.  All of these factors greatly impressed me. This is not a “take off in 15 minutes” type of product. The team has spent nearly two years prototyping, building, and refining, but they know leaps and bounds and several more versions and iterations are to be had. That takes determination, patience, guts, and deep passion.

I haven’t had a chance to blog much about location applications as I’ve been focused on sharing my perspective on Android. Briefly, my interest in location applications stems from the fact that it is inherently native to the mobile experience. This is becoming more self-evident as mobile devices improve location capabilities via hardware such as the M7 chip & protocols such as Bluetooth LE.  Battery life continues to significantly improve as software layers offer increasingly sophisticated ways to manage location sharing through geo-fencing, iBeacon, and intelligent algorithms that minimize radio usage. So in short, while timing is always hard to predict, I believe the enabling technology for location has tipped such that ambient location based applications will be mainstream within the next two years.

Talking through this deal with my partners at DFJ gave me the opportunity to really think about what kind of investor I wanted to be. Given my background, I’m going to be focused on mobile (with a specialty around the Android ecosystem) and consumer products. No surprises there. But, I also needed to think about markets, verticals, and the stage of investment I wanted to make. Working through the Highlight deal gave me the conviction that I want to be a classic Series A investor who  bets early and is a partner to great CEOs who are focused on building enduring companies.

With Highlight, Paul, and the team, all of the ingredients came together: incredible team with a big vision, huge market opportunity, and the kind of deal DFJ does best. All three were important drivers of my conviction, but if I had to pick one it element, it would be the team. Coming from an operating role, I needed to make sure I wasn’t imagining the product as I would build it but rather understand where Paul was taking it and how Ben was approaching building it. The thoughtfulness, passion, and insights they showed thoroughly convinced me that Highlight is a one in a million team that I wanted to be a part of.

Highlight is in its early days but its potential is staggering as the team continues to push a whole new space forward that will be part of our daily mobile computing experience. I’m proud to represent my colleagues at DFJ in this journey and that the Highlight team has chosen to partner with us. I couldn’t help but share a little bit of the context on how everything came together behind the scenes. However, today’s news is really about the product — Highlight 2.0. It’s about Paul and his team’s vision, the 20+ months they’ve been building and iterating on product, the resolute belief in the power of mobile and ambient location, and our innate desire to learn more about the people around us.

AllthingsD Guest Post: “A Blueprint for a Massive Mobile Company”

AllthingsD Guest Post: “A Blueprint for a Massive Mobile Company”

Originally posted on Nov. 5th, 2013 at: http://allthingsd.com/20131105/a-blueprint-for-a-massive-mobile-company/

Full Text:

It sounds cliche, but mobile is the single-biggest secular technology platform shift of our time. It’s so big, it bears repeating, and for entrepreneurs (and investors like me), presents edge-of-our-seats opportunities waiting to be unlocked. This is no surprise, of course, as every big company and small startup is trying to focus on mobile. With so much competition in the mobile world, entrepreneurs could benefit by knowing a secret, and in this post, I will share one secret I’ve uncovered through my years of being a mobile entrepreneur and working on the “Facebook Home” team at the social network. This secret, I believe, could unlock an ever-lasting, durable, mobile technology company, not just an app someone launches on their phones and forgets about.

I’ll cut to the chase: The secret is that there’s an opportunity for a mobile-focused startup to build the equivalent of Google’s Chrome Browser. While the details of this vision differ slightly on Apple’s iOS platform versus Android (and forks of Android), in this post I will focus on Android because it offers an open platform for developers.

In order to appreciate the secret, we must revisit the past, both personally and professionally. Before joining Facebook, I tried to start companies around browser add-on technology, and before that, I was responsible for Bing’s toolbar when I worked at Microsoft. The Web was a very different place back then. Years ago, Web browsers used “toolbars,” which now sound like a joke, but during that time, were deceptively simple add-ons that actually turned into very profitable businesses. Today, innovation in browser add-ons has largely gone away, and for good reason — browsers built in the most valuable and innovative functionality, while browser platforms and security (especially on mobile browsers) locked down add-on functionality to limit use of browser add-ons to scam unsophisticated users.

Despite their less-than-savory reputation, toolbars show how add-ons and customization can improve the user experience of widely used software while generating sizeable returns for their developers. As toolbars made browsers more functional and interesting for the user, behind the scenes, toolbar developers were getting paid handsomely by Google, Yahoo, Bing and Ask for the search traffic they generated when they changed and “protected” the default search provider. As toolbars devolved from useful add-ons into conduits for malware, viruses and spyware, they were still a real business for their developers, who have reaped billions of dollars in search syndication revenue. To summarize, the evolution of the toolbar space loosely followed this pattern: Original browser experiences ceased to innovate after commoditization; then add-ons innovated the browsing experience (search boxes, form fill, etc.); then the underbelly of the Internet maliciously took advantage of browser add-on hooks; then core add-on functionality was built directly into browsers and add-on hooks were narrowed; and, eventually, the core browser experience innovation via toolbars and browser add-ons ended.

It’s important to revisit this history as it provides an analog for mobile today. In the world of Android, “launchers” — and more broadly, the Android Intents system and overall platform design — behave similarly to browser add-ons in their prime: Hooks to improve the core product experience with very few guardrails. With hundreds of launchers already available and more on the way, there’s no point in releasing a new Android launcher unless we’re ready to learn from the aforementioned toolbar phenomenon. Just like toolbars, Android launchers need to focus on innovating the core phone experience in order to be installed and retained by users. And similar to toolbars, successful launcher developers will be chasing syndication deals as a key source to revenue generation.

This cozy arrangement probably won’t last forever though, because some launcher developers will pee in this pool of opportunity by using Android’s platform hooks for unsavory purposes — the same way some toolbar developers did. Not only can launchers bundle replacement apps for the native phone dialer, camera, browser, calendar, mail, SMS, keyboard and more, launchers can hide competitive apps and drive users to their alternatives, i.e., apps that are paying syndication fees. Viruses, spyware that steals your data, and over-commercialization are the obvious demons, but so is simply degrading the user experience with poorly designed products that are just front doors for revenue-sharing schemes. This will no doubt happen, so users should be cautious about which launchers they download.

The long history lesson is important because the principles may repeat themselves today. Here, if history repeats itself, launcher apps will eventually go extinct the way toolbars have. For a few years, toolbars were a very interesting and lucrative business. Then, browser publishers like Firefox and Microsoft simply incorporated the innovative browser add-on functionality into the browser, rendering add-ons obsolete while also tightening the add-on platforms to keep the bad actors at bay.

So now … back to our secret. I believe there is a massive opportunity for a developer to create the mobile equivalent of Google’s Chrome browser on Android devices. This focused user-centric strategy could easily put a startup in position to control the third mobile platform — something Microsoft, Palm, Amazon and many others have spent billions of dollars to try to achieve without success to date. So developers who want to build a lasting large company should look for ways to rethink the core Android experience to “wow” users, and not worry at all about the easy money that will come from syndication deals and newfound ad real estate. There is unlimited potential to improve every aspect of the phone experience, and it’s amazing that there aren’t more startups trying to do this, because the rewards will be immense. First movers who bet deeply and execute flawlessly have a shot at this opportunity.

Beware, though — there is stiff competition here as well. Super-polished new apps likeCover are re-setting expectations for what is possible on Android while making iOS users jealous. Some companies are already moving beyond the launcher to the next level and replacing the entire Android OS with a customized version, as startups likeCyanogenMod and Xiaomi’s MIUI do, because they’ve hit upon the limits of Android’s platform in their quest to build the best product experience. Their next step is to release devices loaded with a customized OS that removes all of the friction of installing on top of an existing OS. Both of these companies are clearly on the way to doing something special, but there is a little voice in the back of my head that wonders if this strategy is analogous to Chrome OS. Of course, that chapter is unwritten, so it will be exciting to watch and see how this all unfolds.

Bill Gate’s 1995 Internet Memo Updated for Mobile

 

The Internet Mobile is the most important single development to come along since the IBM PC web browser was introduced in 1981 1990. It is even more important than the arrival of the graphical user interface web search. The PC modern web browser analogy is apt for many reasons. The PC web browser wasn’t perfect. Aspects of the PC web browser were arbitrary or even poor. However a phenomena grew up around IBM PC the web browser that made it a key element of everything that would happen for the next 15 years. Companies that tried to fight the PC web standards often had good reasons for doing so but they failed because the phenomena overcame any weaknesses that resisters identified.

The Internet Mobile is a tidal wave. It changes the rules.

–Bill Gates, May 26th 1995

–Bubba Murarka, December 10th, 2013